Privacy Policy | FluxReve

Introduction

FluxReve ("we," "us," or "our") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines our practices regarding the collection, storage, use, and sharing of your information when you access our AI-powered image generation services.

By using our services through the FluxReve website, mobile applications, or APIs, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. This policy also informs you of your privacy rights and how the law protects you.

1. Information We Collect

We may collect various types of information to provide and improve our services:

1.1 Information You Provide

Account information: email address, username, password
Profile data: display name, avatar, bio
Payment details: billing information, transaction history
Communication data: feedback, support inquiries, or other messages you send to us

1.2 Automatically Collected Information

Device data: device type, operating system, browser version, unique device identifiers
Usage information: features accessed, images generated, interaction patterns
Log data: IP address, access times, pages viewed, referring URLs
Cookies and tracking technologies for analytics and functionality

1.3 User-Generated Content

Content you create using our services, including AI-generated images, text prompts, uploaded images, and project data. We may temporarily store this content to provide our services and may use it to improve our AI models, subject to your consent.

2. How We Use Your Information

We use the collected information for the following purposes:

Providing, operating, and maintaining our AI image generation services
Processing your transactions and managing your account
Improving our services through data analysis and usage pattern identification
Training and enhancing our AI models to deliver better results
Sending service notifications, updates, and promotional communications (with your consent)
Detecting, preventing, and addressing fraud, security issues, or technical problems
Complying with legal obligations and enforcing our terms of service
Providing customer support and responding to your inquiries

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

With your explicit consent or at your direction
With trusted service providers who assist in operating our platform (cloud hosting, payment processing, analytics)
With AI model providers for processing your generation requests, under strict data protection agreements
To comply with legal obligations, court orders, or valid governmental requests
To protect our rights, property, safety, or that of our users and the public
In connection with a merger, acquisition, or sale of assets, where information may be transferred as a business asset

4. Data Storage and Security

4.1 Storage Location: Your information is stored on secure servers located in various regions globally to ensure optimal service performance and reliability. We use industry-leading cloud infrastructure providers.

4.2 Retention Period: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Generated content may be retained based on your account settings and subscription type.

4.3 Security Measures: We implement industry-standard security practices including encryption (in transit and at rest), access controls, regular security audits, and secure authentication mechanisms. However, no method of transmission or storage is 100% secure.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Essential cookies: Required for basic service functionality and authentication
Preference cookies: Remember your settings and personalization choices
Analytics cookies: Help us understand usage patterns and improve our services
Marketing cookies: Deliver relevant content and measure campaign effectiveness (with your consent)

You can control cookie preferences through your browser settings. Note that disabling certain cookies may limit functionality of our services.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Rectification: Correct inaccurate or incomplete information
Deletion: Request deletion of your personal data ("right to be forgotten")
Restriction: Limit how we process your information
Portability: Receive your data in a structured, commonly used format
Objection: Object to processing of your information for certain purposes
Withdraw Consent: Revoke previously given consent at any time
Opt-out: Unsubscribe from marketing communications

7. Third-Party Services and Links

Our services may contain links to third-party websites, integrations, or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not directed to individuals under the age of 13 (or equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without proper consent, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on this page with a revised "Last Updated" date. For significant changes, we may also provide notice via email or prominent notification on our platform. We encourage you to review this policy regularly.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email:support@fluxreve.com